What is CoBrowse LivePerson net?
CoBrowse enables agents to assist visitors with complicated online tasks and processes. CoBrowse does this by enabling agents and consumers to access and navigate web pages collaboratively, making complex tasks quick and easy to complete.
What is a CoBrowse code?
Co-browsing by code refers to continuing the conversation with the same support agent from different communication channels by sharing the 5-digit unique identification code.
How do you talk to a live person?
Messaging with Support
27-Dec-2021
What is LivePerson net used for?
LivePerson is a software as a service (SaaS) provider that develops customer engagement and conversational commerce applications and platforms.
What is a Cobrowse code?
Co-browsing by code refers to continuing the conversation with the same support agent from different communication channels by sharing the 5-digit unique identification code.
What is a Cobrowse session?
Cobrowsing: a screen sharing session that the customer initiates, wherein a sales or customer service agent is able to see the customer’s screen and can provide guidance and insights with regard to what the customer is doing or seeing.
What is collaborative browsing?
Co-browsing, also known as collaborative browsing or cobrowsing technology, allows users to navigate and interact with a web page together in real time. It enhances customer interactions, enabling you to seamlessly guide customers through sales or support journeys.
What is a CoBrowse session?
Cobrowsing: a screen sharing session that the customer initiates, wherein a sales or customer service agent is able to see the customer’s screen and can provide guidance and insights with regard to what the customer is doing or seeing.
Where do I find CoBrowse?
At the bottom of your TurboTax page (once you log in) you will see the hyperlink for Cobrowse which will be near the license agreement and Security hyperlinks also at the bottom of the screen.
What is the purpose of co-browsing?
Co-browsing is used to engage with customers interactively and give them an in-person experience during the entire process. It empowers your agents to consult customers’ screens in real-time and guide them through complex transactions, procedures, forms, demos.
Is CoBrowse secure?
Cobrowsing is a safe and secure method of interacting with a customer’s browser without downloading any additional software. Cobrowsing is basically the very epitome of show, don’t tell that allows companies to serve their customers faster and clear out any confusion.
How can I talk directly to Google?
You can call Google customer support at 650-253-0000. The number leads to an operator service called the Googleplex that is based at Google’s headquarters in Mountain View, California. Calling the number will take you to an automated menu that will take you to a series of other menus.
What is the phone number to Google?
United States: +1-650-206-5555, +1-650-763-0461, +1-855-593-8213.
Does Google have live chat?
For Live chat, visit again Google support page x26gt; select your Google product x26gt; tap on the contact us x26gt; choose the Live chat feature. Wait for a minute, the Google representative will emerge in the Live chat and then, raise your grievance get whole support.
What is live chat customer service?
What is live chat support? Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.
Is LivePerson a startup?
LivePerson.TypePublicIndustryInternet Computer softwareFounded1995HeadquartersNew York CityNumber of locationsNone (remote working)10 more rows
LivePerson uses information stored in cookies to maintain session data and to identify returning visitors. Messaging. Chat.
How many customers does LivePerson have?
18,000 customers
Is LivePerson public?
LivePerson went public twenty years ago on April 7th, 2000 , joining over 8,000 other public companies.
What is a co browse session?
Cobrowsing is short for collaborative browsing. This technology allows agents to access a customer’s browser and navigate it in real time. With joint navigation of a web page, agents can interact and collaborate online with customers.
How do you make Cobrowse?
Co-browsing by code refers to continuing the conversation with the same support agent from different communication channels by sharing the 5-digit unique identification code.
Is co-browsing safe?
At a high level, the workflow for setting up Cobrowse is:
Co-browsing is used to engage with customers interactively and give them an in-person experience during the entire process. It empowers your agents to consult customers’ screens in real-time and guide them through complex transactions, procedures, forms, demos.
What is a co-browsing code?
Co-browsing is a safe technology precisely because of how it differs from traditional screen sharing. The main practical difference between co-browsing and screen sharing is that, with co-browsing, your agents only have access to your own website’s page on the user’s computer.
How do I find Cobrowse TurboTax?
At the bottom of your TurboTax page (once you log in) you will see the hyperlink for Cobrowse which will be near the license agreement and Security hyperlinks also at the bottom of the screen.
